Any planned downtime or updates to the aashtowareproject.org website will happen outside the normal business hours of Monday - Friday, 8:30AM - 8:00PM Eastern Time.
For assistance specific to AASHTOWare Project Bids please contact: Bidx.support@infotechinc.com or call (888) 352-2439.
Support hours:
Monday - Friday,
8:30AM - 8:00PM Eastern Time
For technical support issues with this site contact webmaster@aashtowareproject.org
The software support team can be reached by:
- Completing an online support request using the Call Ticket system
- E-mail at customer.support@infotechinc.com
- Phone at (844) 915-2655
The support team is committed to providing a consistent and well-informed customer experience. Please note that phone calls for AASHTOWare Project customer support will be directed to our voice mailbox and will not be answered by a live representative. Infotech's goal is to respond to all support requests within two business hours of the initial request regardless of contact method.